In the cases of refund situations; it is purely determined keeping in mind the cancellation policy. 2 to 4 weeks counts the duration required for the refund process to be completed keeping foot with the bank procedures. Refund amout will be credited within 7-10 business days to your source account.
Any refund to be paid will be reimbursed to the traveler subsequent to receipt of the repayment from respective authorities after deducting the processing charges.
Lastly, it is very essential for the customers to understand the significance of high occupancy time, as this time does not get along well with the refund amount transactions. But we try our level best in assuring any amount of refund on a positive
Peak Session Policy
Valid from (Dec 10 – Jan 10) and (May 01-June 01)
During above mention peak session Balance Payment should be deposited within 5 days, after receiving confirmation vouchers from the company.
In case of Cancellation, there is 100% retention charge means no refund for above mention peak session bookings.
75% of total payment would be receive from the guest to firm, rest of 25% within 5 days after receiving hotel vouchers from the company or before 30 days prior to your tour start.
Excluded in Package (not included in package):-Any meals/beverages, soft drinks/hard drinks, etc not mentioned in the package inclusions. Entry fees of monuments, temples, museums and guide fee is not included. Room heaters charges at hotel, horse ride or Pithoo ride is not included. Expenses of personal nature like telephone / laundry bills/ porter charges/ pony, tips, camera fee, ropeway charges, travel insurance or any other which is not mention in tour program. Expenses incurred due to bad weather, road closure, landslides etc.
